Hospice Administrator Certificate Program

Sponsored by: HospiScript, LLC and Care West Insurance Risk Managment
Supported by: Florida Hospices and Palliative Care

Dates & Location
February 23-25, 2010
Exam date: February 26, 2010
Walt Disney World Swan & Dolphin
1500 Epcot Resorts Boulevard
Lake Buena Vista, FL 32830
Ph: (407) 934-4645

CLICK TO REGISTER

For 5% off flight reservations with American Airlines,
please go to: http://www.aa.com/homePage.do and use promotion code: 7520ax

IDEALLY SITUATED BETWEEN WONDER AND WONDERFUL.
Leave the every day behind and enter a world of wonder and enchantment at the Walt Disney World® Resort. Located in the heart of the most magical place on earth, the Walt Disney World Swan and Dolphin Resort provides a truly extraordinary backdrop. Beautiful tropical landscaping, tranquil waterways and classic art and architecture work together to create a stunning landmark in the midst of one of the most spectacular places on earth. Inside the magnificent resort, an environment of elegance and sophistication awaits. Newly refurbished throughout, from the spectacular lobbies and the unique new restaurants, to the exotic Mandara Spa and the incredibly comfortable guest rooms, this is the ultimate escape just moments away from the thrill and excitement of the Walt Disney World® Resort.
Special Disney Benefits: As a guest, you’re entitled to many special Disney benefits to help you make the most of your time, such as complimentary scheduled transportation to the Disney theme parks and attractions, on-site Disney ticket and information desks, the Extra Magic Hours benefit in the theme parks, on-site character dining, and advance tee times on championship Disney golf courses. Spend fun-filled, action-packed days in the theme parks or water parks. Enjoy award-winning dining experiences, abundant shopping, amazing entertainment and invigorating recreational activities at the Walt Disney World® Resort.

The Walt Disney World® Resort is offering a special discount on Theme Park tickets for CAHSAH attendees only.  Expiration date is March 21, 2010. 
Please CLICK HERE for more information.

The goal of the Hospice Administrator Certificate Program (HACP) is to provide a supportive learning environment for administrators and senior managers. The HACP will strengthen your competencies to position your organization for success and help you integrate the complexities of quality, compliance, financial management, and strategic performance.  The HACP is broken down into a three module curriculum. Each participant will receive a comprehensive manual that is a must-have resource for years to come.

Module I
This module will provide administrators with insights into trends in health care, building strong leadership, and strategic planning.  A case example of successful program implementation will be included.  This information will assist administrators in implementing strategies to position the organization for success.

Module II
This module will provide a framework for understanding, interpreting and modifying essential elements of hospice financial management.  Administrators will gain understanding of tools necessary to manage financial performance such as key reports, appropriate budgeting and monitoring of financial operations.  A review of the Hospice Cost Report and implications to providers will be presented.  Administrators will be prepared to be on the cutting edge of financial strategies.

Module III
Having the best strategic position and well managed financial operations can be accomplished in today's health care environment only if compliance management is well integrated into organizational performance.  Hospice administrators must understand the elements and guidelines to manage compliance risk at all levels of the organization.

• Identify key health care trends that will influence positioning strategies of your hospice organization
• Integrate data management and analysis methods into your quality assessments and performance improvement program
• Implement key financial management strategies to prepare and interpret financial documents and to understand the impact of current changes in health care
• Understand leadership responsibilities in promoting a quality driven organization
• Integrate corporate compliance issues with clinical, financial and legal integrity of the organization

In preparation for the course, please review all following materials prior to the event.  Please bring the listed books below with you to the program.  We will be using these books to assist us on day one and day three of the program.

• Collins, Jim. Good to Great: Why Some Companies Make the Leap…and Others Don’t; Harper Business, 2001
• Bossidy, Larry and Charan, Ram. Execution: The Discipline of Getting Things Done; New York: Crown Books, 2002

These books are available in all bookstores and on Amazon.com. 

• Hospice Facts and Figures Hospice Care in America; Alexandria, VA:  National Hospice and Palliative Care Organization, 2009 Edition.  (Available on www.nhpco.org and http://www.nhpco.org/files/public/Statistics_Research/NHPCO_facts_and_figures.pdf
• Medicare Hospice Conditions of Participation, 42CFR418.  Available on: http://www.cms.hhs.gov/CFCsAndCoPs/05_Hospice.asp
• Medicare Hospice Cost Report.  Familiarize yourself with the Provider Reimbursement Manual, Part 2, Chapter 38, Table of Contents and Cost Reporting Instructions, Section 100 through 104.  (Available on: http://www.cms.hhs.gov/CostReports/05_Hospice.asp

Please note: Elements of each of these readings are incorporated into the certificate exam.  Since this is a competency based exam, thorough understanding of the Medicare Conditions of Participation is essential; you are encouraged to thoroughly review Medicare COPs prior to the program as this information is not covered during the program.

PROGRAM AGENDA

Senior administrators, directors, supervisors, CEOs, CFOs, COOs and any other upper level management.  It’s recommended to have at least one year or more of hospice administrative or upper level management experience.

Please note that separate registration is required for the certification examination.  In order for candidates to sit in for the exam, candidates must have been deemed eligible through a formal application process.  After the application has been accepted, candidates may then register and pay for the certification examination.  Detailed examination registration instructions will be included in the acceptance correspondence.  During registration, candidates will select the exam date and location.  If you are interested in learning more about the process or submit an application to sit in on one of the certification examinations, please contact Soua Vang at svang@cahsah.org.

Certificates of Attendance and Continuing Education Units (CEU’s) will be provided to participants who attend the program in its entirety.  If you are more then 15 minutes late or leave more then 15 minutes early, you will not receive a Certificate of Attendance or earn any Continuing Education Units.  Partial credits cannot be given.  NO exceptions will be made to this policy.  Provider number is approved by the California Board of Registered Nursing (Provider #CEP 2463) and approved by the California Board of Behavioral Sciences (Provider #PCE 588) for up to 18 contact hours for the Hospice Administrator Certificate Program (HACP).  Please verify with your state’s licensing body that credit offered by this provider is accepted in your state.