Hospice Manager Certificate Program - Las Vegas

Tuesday, March 26, 2024
8:00 AM (PDT)
to Thursday, March 28, 2024 at 5:00 PM (PDT)
Category: Certificate Program

The goal of the Hospice Manager Certificate Program (HMCP®) is to assist you in learning fundamental management principals and information related to your role as a manager in a hospice organization.

Critical elements of management include developing your skills as a leader, enhancing your understanding of regulatory compliance at the local, state and national level, learning budgeting principals and their impact on clinical and administrative operations in your organization, and improving your abilities to manage essential human resource issues, like coaching and certain employment laws. The HMCP provides specific information and concrete examples to help you strengthen your ability to manage a department or an entire hospice organization.

The HMCP is a three-module curriculum:

  • LEADERSHIP & HR focuses on Essential Elements of Managing Your Human Resources
  • REGULATORY & QUALITY focuses on Managers and Leaders and Regulations Impacting Hospice Providers
  • MANAGEMENT & FINANCE focuses on Budgeting and Reimbursement Fundamentals and Impact on Hospice Clinical Operations

General Learning Objectives and Expected Outcomes

Upon successful completion of the HMCP, participants will be able to:

  • Identify new skills to improve your individual management style
  • Understand the various state and federal laws impacting hospices and your role as a hospice manager
  • Identify key elements of a hospice budget
  • Understand the impact of reimbursement on daily operations
  • Learn coaching skills to improve your performance as a hospice manager
  • Recognize employment laws pertinent to managing your hospice staff and volunteers, and how and when to get assistance should a human resource issue arise


Tuesday March 26, 2024

7:00am – 8:00am       Sign-in & On-Site Registration / Continental Breakfast

8:00am – 12:00pm     Program

12:00pm – 1:00pm     Lunch (provided)

1:00pm – 5:00pm        Program

5:00pm – 6:00pm        Networking Reception (Sponsor-hosted drinks and appetizers)

Wednesday, March 27, 2024

7:00am – 8:00am        Sign-In / Continental Breakfast

8:00am – 12:00pm      Program

12:00pm – 1:00pm      Sponsored Lunch (provided)

1:00pm – 5:00pm        Program

Thursday, March 28, 2024

7:00am – 8:00am        Sign-In / Continental Breakfast

8:00am – 12:00pm      Program

12:00pm – 1:00pm      Lunch (provided)

1:00pm – 5:00pm        Program

 View and print full program agenda below:

Hospice Agenda


The Hospice Manager Certificate Program HMCP® was designed for front-line supervisors, new or established business owners, administrators or assistant administrators, directors or assistant directors, CEOs, COOs, operations managers, human resource managers, finance and marketing managers, case managers, clinical nurse supervisors, DPCS, DON, hospice managers, office managers, emerging or middle managers, or any middle management personnel of a Medicare-certified hospice agency. More experienced managers will gain insights and a refreshed understanding of hospice.


Sharon Seaton, RN, BSN, CHPN, HCS-O, HCS-D, CCS-HH

Sharon Seaton has 34 years of varied Home Health and Hospice experience in clinical and senior management, as well as experience in compliance in both for-profit and non-profit organizations. Her focus has been on quality, compliance, and education. As an Executive Director her organization was awarded the "Hospice of the Year" designation for growth and quality scores. She also was the recipient of a Rotary International grant for rural hospice care. She has also worked as a Quality Assurance Reviewer for Home Health coding, OASIS and Hospice Coding Services. Currently, she is a Clinical Product Development Specialist at Corridor. Sharon has been a featured speaker at conferences across the U.S. showcasing both Hospice and Home health coding and compliance.

Joanne Ford, RN

Joanne Ford is a Registered Nurse with over 35 years of experience in the hospice and post-acute setting. Having held many positions, from CNA to Clinical VP for a large nonprofit organization, Joanne understands the challenges of providers from all perspectives. She is particularly interested in improving operations for front line staff while ensuring revenue goals are achieved. Joanne believes the key to improving quality measures can be found in the way teams communicate with each other and their patients. Joanne is currently the Director of Hospice Clinical Operations for Corridor/Wellsky.


Provider approved by the California Board of Registered Nursing (Provider #CEP17394) for twenty-one (21) contact hours of continuing education. You must be present for the entire workshop to earn Continuing Education Units. No partial credits can be given. Certificates will be distributed at the completion of the program on the third day.


Cancellations are subject to a 20% handling fee. There will be no refunds issued for cancellations received within 10 business days prior to program. Cancellation requests must be in writing. Refunds will not be made for no-shows. However, substitutions will be allowed. Should CAHSAH® cancel the program, a full registration fee refund will be issued.

To place a registration by phone please call (916) 262-6800.

Per Person
Register two or more people online and receive $25 off each registrant. Must be on same transaction. 

*Not a CAHSAH Member? Contact Michele Lander at mlander@cahsah.org to find out how you can join and receive member benefit discounted registration rates for all CAHSAH education programs.


Planet Hollywood Resort & Casino
3667 Las Vegas Blvd South
Las Vegas, NV 89109 General Reservations (866) 317-1829

Special Rate: $118 per night (plus tax and resort fees) Special CAHSAH group room rates end 2/22/2024.

Book Now

Or call (866) 317-1829 and reference CAHSAH group code: SMCAH4. Processing fee will apply for phone reservations.


Exam content is not based on CAHSAH Certificate Programs. Certification exams are experience-based exams. Separate registration and payment is required through NBHHC®. See below.

Exam date: Friday, March 29, 2024

Location: Planet Hollywood, Las Vegas, NV

Exam Schedule:
: 8:00am - 8:45am
Exam: 9:00am - 11:00am

NBHHC Exams available March 29, 2024 Certified Hospice Manager (CHM)
Certified Home Care Manager (CHCM)

In order to sit for a certification exam on
March 29, 2024 in Las Vegas, you must first submit an eligibility application to NBHHC®. For eligibility requirements, please refer to the NBHHC® Candidate Handbook (available for download below).

Deadline to submit an eligibility application is March 18, 2024.

For more information about NBHHC Certification please visit: www.nbhhc.org or contact certification@nbhhc.org.



For Sponsorship Information Contact:
Kristine Fitzpatrick
Chief Financial Officer