On-Demand Home Health CAHPS: Practical Improvement Best Practices Webinar Series
Online Course - (3 CEUs for webinar series)
Webinar Series Overview
Patients are also customers, and their experience impacts the agency. The patient's experience shapes what they tell their friends and family about their care and impacts the agency’s HHCAHPS Star Ratings and payment under HHVBP.
While agencies focus efforts on quality programs, staffing, marketing and financial strategies with gains being realized and measured, they often struggle when it comes to approaches for improving patient experience ratings.
This series will take agencies through best practices of working within their organization to show improvement in these ratings. How can your agency staff specifically focus on improving the patient experience?
Webinar Sessions:
- HH CAHPS Session 1 – Care of Patients
- HH CAHPS Session 2 – Communication Between Providers & Patients
- HH CAHPS Session 3 – Specific Care Issues
CANCELLATIONS
No cancellations or refunds will be issued once the webinar recording and handouts are sent. Unfortunately, due to the online format of this program we are unable to offer exceptions to this policy. It is recommended that each registrant review the course content prior to submitting payment to ensure the content meets individual educational needs.
CERTIFICATE OF COMPLETION & CONTINUING EDUCATION UNITS (CEUs)
Provider approved by the California Board of Registered Nursing (Provider #CEP17394) for three (3) contact hours of continuing education for the webinar series (3 webinars).
To place a registration by phone please call (916) 262-6800.
REGISTRATION RATES
| CAHSAH MEMBER |
NON-MEMBER* | |
|---|---|---|
|
Webinar Series
(3 Webinars)
|
$199 | $299 |
*Not a CAHSAH Member? Contact Michele Lander at mlander@cahsah.org to find out how you can join and receive member benefit discounted registration rates for all CAHSAH education programs.
Benefits of On-Demand
On Demand Training increases engagement significantly, as employees are able to take control of their own learning. They can learn at a pace that suits them, easily connect with Subject Matter Experts, access learning materials any time and place, and immediately put their learning into practice.
On-Demand Webinar Access
After webinar registration and payment has been submitted and received by CAHSAH, you will receive a confirmation email. The confirmation email will include a link to the webinar recording and handouts.
What's Included
- Unlimited & shareable access
- Available on desktop, mobile & tablet 24/7
- Speaker handouts
- Ability to download webinar video
*Only registered attendees will earn continuing education units.
- SPONSORS -
Kristine Fitzpatrick
Chief Financial Officer
916.276.7032
kfitzpatrick@cahsah.org