Hospice Emergency Regulations

Hospice Emergency Regulations Webinar Series

Session details, learning objectives, and speakers for CAHSAH's implementation-focused webinar series.

Session Details

Each webinar focuses on a major operational area of the hospice emergency regulations and provides practical strategies to support compliance and implementation.

Companion Podcast

Listen Before the July 15 Webinar

Start with the companion podcast, then join the live webinar for deeper implementation guidance and faculty discussion.

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Session 1
Wednesday, July 15, 2026

Hospice Management Qualifications

12:00 PM – 1:00 PM (PT)

Session Overview

Effective leadership begins with understanding the regulatory requirements governing hospice management.

This session reviews the qualifications, responsibilities, and oversight expectations for hospice administrators, directors of patient care services, medical directors, and their designees. Participants will also explore regulatory flexibility available to hospice programs while ensuring continued compliance with California's emergency regulations.

Learning Objectives

  • Describe the required qualifications and responsibilities of key hospice leadership positions.
  • Differentiate the regulatory roles of administrators, directors of patient care services, medical directors, and designees. 
  • Identify allowable program flexibilities under the emergency regulations. 
  • Evaluate organizational leadership structures for regulatory compliance. 
Speakers: Cindy Hatton, RN, PHN, MSN, Hatton Consulting; Sharon Fredrichs, RN, BSN, PHN, CPHQ, S&S Home Care Consulting
Companion Podcast

Podcast Episode Coming Soon

The companion podcast for this webinar will be added here when available.

Session 2
Wednesday, July 22, 2026

Geographic Service Area Requirements (GSA) & Unmet Needs

12:00 PM – 1:00 PM (PT)

Session Overview

Hospice providers must carefully define and manage their geographic service areas to ensure timely access to care and regulatory compliance.

This session reviews service area requirements, operational implications, staffing considerations, and documentation expectations. Participants will learn practical strategies for evaluating current service areas and planning for sustainable growth.

Learning Objectives

  • Interpret the applicable regulatory requirements and calculations for GSA.
  • Evaluate organizational readiness and identify compliance gaps.
  • Implement practical operational strategies and documentation processes.
  • Strengthen survey readiness and ongoing compliance.
Speakers: Eric Peterson, DPT, Director of Compliance, Central Coast VNA & Hospice; Sharon Fredrichs, RN, BSN, PHN, CPHQ, S&S Home Care Consulting
Companion Podcast

Podcast Episode Coming Soon

The companion podcast for this webinar will be added here when available.

Session 3
Wednesday, July 29, 2026

Nurse Staffing Ratios & Patient Acuity System

12:00 PM – 1:00 PM (PT)

Session Overview

New staffing requirements place greater emphasis on aligning clinical resources with patient needs.

This session reviews nurse staffing ratio requirements, patient acuity systems, documentation expectations, and operational planning. Participants will learn how to implement staffing models that support both compliance and quality patient care.

Learning Objectives

  • Explain California's hospice nurse staffing ratio requirements. 
  • Describe the components of an effective patient acuity system. 
  • Apply staffing methodologies based on patient acuity. 
  • Identify documentation necessary to support staffing decisions during surveys. 
Speakers: Cindy Hatton, RN, PHN, MSN, Hatton Consulting; Annette Lee, RN, MSN, HCS-D, COS-C, Provider Insights
Companion Podcast

Podcast Episode Coming Soon

The companion podcast for this webinar will be added here when available.

Session 4
Wednesday, August 5, 2026

Policies & Procedures

12:00 PM – 1:00 PM (PT)

Session Overview

Policies and procedures serve as the operational foundation for regulatory compliance.

This session reviews required hospice policies, documentation standards, governance responsibilities, and implementation strategies. Participants will learn how to review, revise, and maintain policies that reflect current emergency regulations and support organizational consistency.

Learning Objectives

  • Identify policies required under California hospice emergency regulations. 
  • Evaluate organizational readiness and identify policies and procedures (P&Ps) required for achieve regulatory compliance.
  • Develop an implementation plan for policy updates. 
  • Establish processes for ongoing policy review and staff accountability. 
Speakers: Sharon Fredrichs, RN, BSN, PHN, CPHQ, S&S Home Care Consulting; Eric Peterson, DPT, Director of Compliance, Central Coast VNA & Hospice
Companion Podcast

Podcast Episode Coming Soon

The companion podcast for this webinar will be added here when available.

Session 5
Wednesday, August 12, 2026

Medical Records & Administrative Infrastructure

12:00 PM – 1:00 PM (PT)

Session Overview

Compliant documentation systems and administrative infrastructure are essential components of hospice operations.

This session explores requirements related to clinical records, electronic health records, personnel files, and office space. Participants will gain practical guidance for organizing documentation systems that support both patient care and regulatory readiness.

Learning Objectives

  • Describe documentation requirements for clinical and personnel records. 
  • Identify regulatory expectations for electronic health record systems. 
  • Explain administrative office requirements under the emergency regulations. 
  • Evaluate organizational infrastructure for compliance readiness for CHOWs and CHOLs. 
Speakers: Sharon Fredrichs, RN, BSN, PHN, CPHQ, S&S Home Care Consulting; Eric Peterson, DPT, Director of Compliance, Central Coast VNA & Hospice
Companion Podcast

Podcast Episode Coming Soon

The companion podcast for this webinar will be added here when available.

Session 6
Wednesday, August 19, 2026

Hospice Management Orientation & Annual Education

12:00 PM – 1:00 PM (PT)

Session Overview

Education and competency are essential to maintaining regulatory compliance.

This session reviews orientation requirements for hospice management personnel and annual education expectations for leadership. Participants will learn strategies for developing effective education programs that promote compliance, leadership development, and organizational accountability.

Learning Objectives

  • Describe required orientation components for hospice management personnel. 
  • Identify annual education requirements under emergency regulations. 
  • Develop an education plan that supports ongoing compliance. 
  • Evaluate methods for documenting staff education and competency. 
Speakers: Cindy Hatton, RN, PHN, MSN, Hatton Consulting; Annette Lee, RN, MSN, HCS-D, COS-C, Provider Insights
Companion Podcast

Podcast Episode Coming Soon

The companion podcast for this webinar will be added here when available.

Session 7
Wednesday, August 26, 2026

CDPH Notification Requirements

12:00 PM – 1:00 PM (PT)

Session Overview

Timely reporting to state regulators is critical to maintaining hospice licensure.

This session reviews required notifications, reporting timelines, documentation expectations, and common compliance pitfalls. Topics include changes of ownership, unmet patient needs, board changes, license renewals, required postings, and voluntary license cancellations. 

Learning Objectives

  • Identify events requiring notification to the California Department of Public Health. 
  • Explain reporting requirements and timelines for common organizational changes. 
  • Implement practical operational strategies and documentation processes necessary for CDPH communication.
  • Develop processes to ensure timely regulatory notifications. 
Speakers: Sharon Fredrichs, RN, BSN, PHN, CPHQ, S&S Home Care Consulting; Annette Lee, RN, MSN, HCS-D, COS-C, Provider Insights
Companion Podcast

Podcast Episode Coming Soon

The companion podcast for this webinar will be added here when available.

Session 8
Wednesday, September 2, 2026

Admissions, Assessments, Plan of Care, Quality & Compliance

12:00 PM – 1:00 PM (PT)

Session Overview

The final webinar integrates the regulatory requirements discussed throughout the series into patient care process. 

This session explores admission requirements, initial and comprehensive assessments, interdisciplinary plan of care development, quality management, compliance monitoring, and survey preparedness. The session concludes with practical strategies for building a sustainable compliance program that supports organizational excellence.

Learning Objectives

  • Describe regulatory requirements for hospice admissions and patient assessments. 
  • Explain the role of the interdisciplinary team in developing and reviewing plans of care. 
  • Identify essential components of an effective quality management and compliance program. 
  • Prepare for California Department of Public Health hospice inspections. 
Speakers: Cindy Hatton, RN, PHN, MSN, Hatton Consulting; Sharon Fredrichs, RN, BSN, PHN, CPHQ, S&S Home Care Consulting

Registration Fees

Member Non-Member
First Attendee
$699
First Attendee
$1,398
Each Additional Attendee
$349.50
Each Additional Attendee
$699
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