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The Art of Innovation: How Creative Leadership Shapes Culture and Performance
Tuesday, June 23, 2026 | 9:00 am - 10:00 am
Dr. Heather L. Hodges, PhD, Chief Executive Officer & Founder, Hodges Group International, LLC
A keynote on how creativity drives innovation, engagement, performance, and culture in care at home organizations.
At a Crossroads: The Future of Care at Home in a Shifting National Landscape
Wednesday, June 24, 2026 | 9:00 am - 10:00 am
Jennifer Sheets, Chief Executive Officer, National Alliance for Care at Home
A national policy update on risks, payment pressure, and what providers need to do now to protect access and sustainability.
Lessons from the Front Lines: What Decades of Leadership Teach Us About the Future of Care at Home
Thursday, June 25, 2026 | 9:00 am - 10:00 am
Bill Dombi, Senior Counsel, Arnall, Golden, Gregory, LLP
A reflection on long-term industry change and practical lessons for future-focused care at home leadership.
Are You Sinking with PPEO and Other ADRs
Tuesday, June 23, 2026 | 10:15 am - 11:45 am
Celeste Miller, RN, BS, HCS-D, HCS-O, Care at Home Consultants
Covers hospice ADR activity, PPEO oversight, documentation expectations, and compliance tips.
How to Document to Support Hospice Terminality
Tuesday, June 23, 2026 | 1:45 pm - 3:15 pm
Kathy Ahearn, CEO and Founder, ALECC, Inc.
Focuses on documentation that supports terminality and Medicare hospice eligibility.
Following Symptom Management Cues in CAHPS & HOPE
Tuesday, June 23, 2026 | 3:30 pm - 5:00 pm
Caren McHenry Martin, PharmD, BCGP, Senior Clinical Manager, Encara Pharmacia
Reviews symptom management opportunities identified through CAHPS Hospice and the HOPE tool.
HOPE-Fueled Excellence: Transforming Patient Experience with Age-Friendly Care
Wednesday, June 24, 2026 | 10:45 am - 12:15 pm
Raianne Melton, Senior Director of Clinical Services, Axxess
Connects age-friendly care, the 4Ms, HOPE, and CAHPS to measurable quality improvement.
QAPI: More than a Binder
Wednesday, June 24, 2026 | 1:45 pm - 3:15 pm
Brian Douglas, CEO, Sarian Consulting Services, Inc.
A practical review of QAPI rules, expectations, and implementation strategies.
Ethical Marketing in Hospice
Wednesday, June 24, 2026 | 3:30 pm - 5:00 pm
Elizabeth Hogue, Attorney, Elizabeth E. Hogue, LLC
A hospice session focused on ethical marketing practices.
Using General Inpatient Care Strategically to Improve Quality and the Patient/Family Experience
Thursday, June 25, 2026 | 10:15 am - 11:45 am
Cindy Hatton
Learn when and how to use General Inpatient Care to improve symptom management, strengthen quality outcomes, and enhance the patient and family experience through timely, appropriate, and compliant GIP utilization.
Optimize Revenue Diversification, Drive Profitability
Tuesday, June 23, 2026 | 10:15 am - 11:45 am
Thomas J. Rose, CEO & President, 21st Century Health Care Consultants
Explores payer diversification, concentration risk, and profitability strategies for agencies.
Survey Prep: Risks and Costs of Not Being Prepared
Tuesday, June 23, 2026 | 1:45 pm - 3:15 pm
Sharon Fredrichs, RN, BSN, PHN, CPHQ, President, S&S Home Care Consulting
Reviews what agencies should do throughout the year to reduce survey risk and cost.
CAHPS Uncovered: Turning Patient Feedback into Wins
Tuesday, June 23, 2026 | 3:30 pm - 5:00 pm
Brian Lebanion, Consultant, BC Healthcare Consulting
Shows how to use CAHPS data to improve patient experience and organizational performance.
Top OASIS Myths – Busted with CMS Guidance
Wednesday, June 24, 2026 | 10:45 am - 12:15 pm
Annette Lee, CEO and Founder, Provider Insights; Lisa Selman Holman, VP Clinical Services, McBee
Clarifies common OASIS misunderstandings and the operational impact of getting them wrong.
Value Based Care - Becoming a Strategic Partner
Wednesday, June 24, 2026 | 1:45 pm - 3:15 pm
Casey Rausin RN, Director of Business Referral Shift: Strategic Positioning into Value-Based Care
Explains how home-based care supports critical metrics tied to partner performance and revenue.
Documentation for Denial-proof HH Claims and 3rd-Party Approval
Wednesday, June 24, 2026 | 3:30 pm - 5:00 pm
Arnie Cisneros, President, Home Health Strategic Management, Kimberly McCormick, Executive Clinical Director
Dives into note standardization, claim support, and documentation practices that reduce denials.
California Payroll Masterclass
Thursday, June 25, 2026 | 10:15 am - 11:45 am
Lauren Winschuh, Senior HCM Advisor, Viventium
Breaks down California payroll compliance for piece-rate workers and common agency mistakes.
PDGM in Practice: Structure, Financial Impact, and What’s Changing for 2026
Tuesday, June 23, 2026 | 10:15 am - 11:45 am
Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions
Connects PDGM structure, revenue impact, operations, and 2026 changes agencies need to plan for now.
Top PDGM Myths – Busted with CMS Guidance
Tuesday, June 23, 2026 | 1:45 pm - 3:15 pm
Annette Lee, CEO and Founder, Provider Insights; Lisa Selman Holman, VP Clinical Services, McBee
Separates PDGM fact from fiction, including grouping, comorbidity, LUPA, timing, and reimbursement myths.
Implementing High Acuity Care at Home Services
Tuesday, June 23, 2026 | 3:30 pm - 5:00 pm
Thomas J. Rose, CEO & President, 21st Century Health Care Consultants
Guides agencies through design and implementation of high-acuity and hospital-at-home services.
HHCAHPS-Improving Results
Wednesday, June 24, 2026 | 10:45 am - 12:15 pm
Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions
Shares practical ways to improve patient experience, survey performance, star ratings, and results.
M1200 PANEL
Medicare Certified
Inside the Survey: What Accrediting Bodies Are Really Looking for in 2026
Wednesday, June 24, 2026 | 1:45 pm - 3:15 pm
CHAP Invited; ACHC Invited; The Joint Commission Invited
A panel on current citation trends and how agencies can better prepare for survey activity.
M1300 PANEL
Medicare Certified
CDPH Update
Wednesday, June 24, 2026 | 3:30 pm - 5:00 pm
CDPH Representatives
Covers recent and upcoming changes, compliance priorities, and guidance for licensed and Medicare-certified agencies.
7 Habits of Ineffectual Outcome Management and How They Can Destroy VBP and Star Results
Thursday, June 25, 2026 | 10:15 am - 11:45 am
Annette Lee, CEO and Founder, Provider Insights; Lisa Selman Holman, VP Clinical Services, McBee
Identifies common habits that undermine outcomes, VBP performance, and star ratings.
Wage & Hour For All: Prevent & Defend PAGA Claims
Tuesday, June 23, 2026 | 10:15 am - 11:45 am
Bob King, Attorney and Founder, Legally Nanny
Reviews home care wage and hour compliance risks and response steps for PAGA claims.
Conversion Conversations: From First Contact to Signed Contract
Tuesday, June 23, 2026 | 1:45 pm - 3:15 pm
Samy Nasir, Business Coach
In this 90-minute masterclass, Coach Samy shares a proven system to help you convert inquiry calls into clients with confidence and ease.
Selling Your Agency: The Decision, the Process, and the Emotions
Tuesday, June 23, 2026 | 3:30 pm - 5:00 pm
Craig Falk, Executive Advisor, Pando Home Care
Explores the financial, emotional, and practical realities of selling a home care agency.
Empowering Your Office Sales Team
Wednesday, June 24, 2026 | 10:45 am - 12:15 pm
Thomas J. Rose, CEO & President, 21st Century Health Care Consultants
Focuses on training office staff to convert inquiry calls into scheduled in-home assessments.
CDSS Update
Wednesday, June 24, 2026 | 1:45 pm - 3:15 pm
Jude dela Concepcion, CDSS; Marissa Stone, CDSS; Jabari Lewis, CDSS
A state update for licensed home care agencies covering change requests, policy updates, and reminders.
Mastering the First Call: Turning Inquiries into Revenue in Home Care
Wednesday, June 24, 2026 | 3:30 pm - 5:00 pm
Emily Isbel, Founder & CEO, 24/7 Solutions
Provides systems, scripts, and strategies to turn inquiry calls into clients.
The Money is in the Margins: Uncovering Profit in Home Care
Thursday, June 25, 2026 | 10:15 am - 11:45 am
Dana Charumbira, Managing Director, The Home Care CPAs
Shows how to analyze margins, payer mix, and operations to strengthen profitability.
Thriving Through Change with LEGO® Serious Play®
Tuesday, June 23, 2026 | 10:15 am - 11:45 am
Dr. Heather L. Hodges, PhD, DMin, CEO & Founder, Hodges Group International, LLC
A hands-on workshop using LEGO® Serious Play® and the change curve to build resilience.
Workforce Insights: Generational Motivators
Tuesday, June 23, 2026 | 1:45 pm - 3:15 pm
Cindy Campbell MHA, BSN, RN, CCS-HH, Senior Director Advisory Services, WellSky
Uses workforce research to discuss attraction, engagement, and retention strategies.
Contract Medical Managed Care Plans State CalAIM How Medical is Delivered
Tuesday, June 23, 2026 | 3:30 pm - 5:00 pm
TBD
General session on managed care, CalAIM, and how Medi-Cal is delivered.
Carefully Compliant
Wednesday, June 24, 2026 | 10:45 am - 12:15 pm
Angelo Spinola, Polsinelli; Lindsay Ryan, Polsinelli
Essential Legal Updates for California’s Home Care Employers in 2026.
AI in Action: Reinventing Home Health & Hospice
Wednesday, June 24, 2026 | 1:45 pm - 3:15 pm
Brian Lebanion, Consultant, BC Healthcare Consulting
Explores how AI can improve compliance, streamline back-office work, and support growth.
G600 PANEL
General Interest
GUIDE Program
Wednesday, June 24, 2026 | 3:30 pm - 5:00 pm
Sarah Irie, Centers for Medicare & Medicaid Services / HHS
A general interest panel focused on the GUIDE program.
The Care at Home Exit Blueprint: Preparing for Your Next Chapter
Thursday, June 25, 2026 | 10:15 am - 11:45 am
Jennifer J. Ramos, CEPA, CMSBB, CM&AP M&A Business Advisor, Brian Young, Wealth Advisor, Matthew A. Schlau, Estate Planning
This panel session will help home health, hospice, and home care owners strategically plan for a successful sale, merger, or ownership transition while maximizing value and protecting their legacy.
