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2:00 pm - 5:00 pm
Designed for leaders navigating today’s complex care at home environment. Three (3) hours of learning for one low price. More info, click here.
Provider approved by the California Board of Registered Nursing (Provider #CEP17394) for up to thirteen and one half (13.5) contact hours of continuing education when you attend the full Conference.
Home care and hospice leaders face growing workforce and financial pressures, and this session explores how fostering creativity and innovation can help teams stay resilient, competitive, and future-ready.
A national policy update on risks, payment pressure, and what providers need to do now to protect access and sustainability.
A reflection on long-term industry change and practical lessons for future-focused care at home leadership.
Covers hospice ADR activity, PPEO oversight, documentation expectations, and compliance tips.
Focuses on documentation that supports terminality and Medicare hospice eligibility.
Reviews symptom management opportunities identified through CAHPS Hospice and the HOPE tool.
Connects age-friendly care, the 4Ms, HOPE, and CAHPS to measurable quality improvement.
A practical review of QAPI rules, expectations, and implementation strategies.
Explore how hospice organizations can grow responsibly through ethical marketing practices that prioritize patient choice, regulatory compliance, referral integrity, and community trust. This session will provide practical strategies for developing strong referral relationships while maintaining compliance and
Hospice and home health providers face increasing audits, suspensions, and revocations tied to fraud and abuse enforcement. This session covers key triggers, response steps, and corrective action plannings.
Explores payer diversification, concentration risk, and profitability strategies for agencies.
Reviews what agencies should do throughout the year to reduce survey risk and cost.
Shows how to use CAHPS data to improve patient experience and organizational performance.
Clarifies common OASIS misunderstandings and the operational impact of getting them wrong.
Explains how home-based care supports critical metrics tied to partner performance and revenue.
Dives into note standardization, claim support, and documentation practices that reduce denials.
Breaks down California payroll compliance for piece-rate workers and common agency mistakes.
Connects PDGM structure, revenue impact, operations, and 2026 changes agencies need to plan for now.
Separates PDGM fact from fiction, including grouping, comorbidity, LUPA, timing, and reimbursement myths.
Guides agencies through design and implementation of high-acuity and hospital-at-home services.
Shares practical ways to improve patient experience, survey performance, star ratings, and results.
A panel on current citation trends and how agencies can better prepare for survey activity.
Covers recent and upcoming changes, compliance priorities, and guidance for licensed and Medicare-certified agencies.
Identifies common habits that undermine outcomes, VBP performance, and star ratings.
Reviews home care wage and hour compliance risks and response steps for PAGA claims.
In this 90-minute masterclass, Coach Samy shares a proven system to help you convert inquiry calls into clients with confidence and ease.
Explores the financial, emotional, and practical realities of selling a home care agency.
Focuses on training office staff to convert inquiry calls into scheduled in-home assessments.
A state update for licensed home care agencies covering change requests, policy updates, and reminders.
This session provides home care and home health leaders with practical strategies to build accountable, high-performing sales teams that drive referral growth, improve conversions, and support sustainable agency growth.
Shows how to analyze margins, payer mix, and operations to strengthen profitability.
A hands-on workshop using LEGO® Serious Play® and the change curve to build resilience.
Uses workforce research to discuss attraction, engagement, and retention strategies.
Essential Legal Updates for California’s Home Care Employers in 2026.
This presentation will review the five allowable live discharges under the Medicare Hospice Benefit, including regulatory requirements, documentation standards, discharge processes, compliance considerations, and best practices for monitoring and managing live discharges within your organization.
Explores how AI can improve compliance, streamline back-office work, and support growth.
The Guiding an Improved Dementia Experience (GUIDE) Model – a CMS Innovation Center model launched in July 2024 – is the first Medicare model to formally reimburse comprehensive dementia care services, including care navigation, caregiver support and education, and respite. What does implementation actually look like – and how can your organization get involved? This session features perspectives from two California GUIDE programs – Loma Linda University Health and UCLA – on building and sustaining a comprehensive dementia care program, early implementation experiences, and what they are learning about supporting patients and caregivers in their communities.
This panel session will help home health, hospice, and home care owners strategically plan for a successful sale, merger, or ownership transition while maximizing value and protecting their legacy.
Provider approved by the California Board of Registered Nursing (Provider #CEP17394) for up to thirteen and one half (13.5) contact hours of continuing education when you attend the full Conference.
All cancellations must be submitted in writing via e-mail to education@cahsah.org. A refund minus a 30% cancellation fee will be issued if registration is canceled on or before May 22, 2026. No refund will be issued after May 22, 2026. If you, the registered attendee, cannot attend for any reason, please have a substitute from your agency to attend in your absence. Refunds will NOT be made for no-shows. CAHSAH® will only issue a full refund if the event is canceled. There are no exceptions to this policy.
